Stripe uses your logo’s colors to automatically set the header color for your receipts, but you can provide an alternate a hexadecimal (hex) number to override Stripe’s selection. Opt-out of including your support phone number on receipts (and other customer facing documents like the invoice email, invoice PDF, and hosted invoice page) in your account details.Specify public information to include, such as your phone number or website address, in your account details.JPG, PNG, and GIF file types are supported.The optimum logo is a square image larger than 128 x 128 pixels. Maximum file size permitted for a custom logo image is 512KB.Upload a custom logo in the branding settings.Specify which language to use for receipts in your email receipt settings.You can customize the look and behavior of your receipts in several ways: You can also use the Dashboard to manually send a copy of the refund receipt.Īs with payment receipts, you must enable Email customers for refunds in your email receipt settings to make sure refund receipts are automatically sent to your customer. When a payment is refunded, Stripe automatically sends a receipt to the same email address provided in the original charge. The payment’s page displays a history of the last 10 receipts. You can provide a different email address to resend an email receipt, or a comma-separated list of addresses to send it to multiple recipients. You can send receipts in the Dashboard using the receipt history section of a payment’s page, or the payments section of a customer’s page. Manually send receipts from the Dashboard To automatically send receipts, set the customer’s email and enable email customers for successful payments in your email receipt settings.Īfter payment, the Hosted Invoice Page includes a link to a receipt that a customer can download for their own records. Receipts for subscription and invoice payments are itemized to include line items, discounts, and taxes. Stripe creates receipts when a customer pays an invoice, or makes any subscription payment. Enable this feature with the email customers for successful payments option in your email receipt settings. When using Checkout, you can automatically email your customers upon successful payments. Automatically send receipts when payments are successful Accessing an expired receipt link resends the receipt to the original recipient. When you visit the link, the receipt always shows the latest status of that Charge–if it has been refunded, the receipt accurately reflects it.Īs a security measure, receipt links expire within 30 days. You can also access the link to view the receipt in a browser through the API in the PaymentIntent’s related Charge object. Each payment in the Dashboard has a Receipt history where you can view and send receipts.Įach receipt contains a link to view it in a browser, and a unique receipt number that’s useful when looking up payment information. You can also generate an email receipt after checkout by updating the PaymentIntent with the customer’s email address. Stripe automatically sends email receipts after a successful payment or refund when you provide an email address in the Customer object of your API request. Instead, you can view or manually send a receipt using the Dashboard. Test payments created using your test API keys don’t automatically send receipts.
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